Account & Registration FAQ
Opening a new account on Robet is quick and easy. Below are answers to the most frequently asked account-related questions. Robet is committed to providing every member with the highest level of security and convenience.
To create a Robet account, you'll need an active mobile number or email address and a strong password. You must be 18 years of age or older. Please provide accurate information during registration — it will be required for identity verification later.
Each person may only open one Robet account. Creating multiple accounts violates Robet's terms and may result in all accounts being suspended or permanently closed. If you have an issue with an existing account, please contact our support team.
KYC (Know Your Customer) verification is required to protect your account and prevent fraud. To complete it, upload a photo of your National ID card or passport. Once verified, your withdrawal limit will increase and your account security will be significantly stronger.
Click the "Forgot Password?" button on the login page. Enter your registered mobile number or email address and an OTP will be sent to you. Use it to set a new password. If you still have trouble, reach out to our support team directly via Live Chat.
Deposits & Withdrawals FAQ
Depositing and withdrawing on Robet is simple and fast. Transactions can be made via mobile banking, bank transfer, and other methods. The most common questions on this topic are answered below.
The minimum deposit on Robet depends on your chosen payment method. Mobile banking deposits generally start from BDT 500. Limits may differ for bank transfers. Check the deposit page for the latest information.
Mobile banking deposits are credited to your account almost instantly in most cases. Bank transfers may take 1 to 3 business days. If your balance doesn't appear within 30 minutes, please contact support with your transaction ID.
Robet typically processes withdrawals within 24 hours. Mobile banking withdrawals are the fastest, usually completing within a few hours. If your KYC verification is pending, your first withdrawal may take a little longer.
Robet does not charge any fees on deposits. However, your payment provider may apply their own transaction fees. For withdrawals, a small processing fee may apply depending on the amount and method — check the payments page for full details.
Sports Betting FAQ
Robet's Sports Betting section lets you bet on cricket, football, kabaddi, and hundreds of other events. Answers to the most frequently asked betting questions are below.
Robet offers betting on over 30 sports, including cricket, football, kabaddi, tennis, basketball, volleyball, and hockey. Robet covers all major global leagues and tournaments — IPL, BPL, English Premier League, FIFA World Cup, and more.
Live betting lets you place bets on matches that are already in progress, in real time. Log in to the betting section on Robet to see all ongoing matches. Odds shift as the match unfolds — place your bet at the right moment for a better chance to win.
Bets are generally refunded if a match is cancelled or postponed. However, if a match is abandoned after it has started due to unforeseen circumstances, specific policies will apply. Please refer to Robet's Terms and Conditions page for full details.
Live Casino FAQ
Robet Live Casino lets you play Blackjack, Roulette, Baccarat, and more with real dealers. Find answers to common Live Casino questions below.
Robet Live Casino features over 50 live table games, including Blackjack, Roulette, Baccarat, Poker, Teen Patti, Andar Bahar, and Dragon Tiger. Every game is run by a professional dealer via live broadcast.
Live Casino uses video streaming, so a stable internet connection is required. A minimum speed of 4 Mbps will give you a smooth experience. For best results, use a 4G or Wi-Fi connection. Video quality will automatically adjust on slower networks.
Yes, Robet Live Casino is completely fair. Real dealers and physical cards or roulette wheels are used — no computer algorithms. Robet is a licensed and regulated platform, so the integrity of every game is guaranteed.
Bonuses & Promotions FAQ
Robet regularly offers a variety of bonuses and promotions. There's something for everyone, from new members to regulars. Find answers to common bonus questions below.
New members receive a 100% welcome bonus on their first deposit, with additional chances to earn free spins and betting credits. To claim your bonus, make your first deposit after registering and use the code provided on the promotions page.
A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager BDT 30,000 in total. Terms vary by bonus — check the promotions page for full details.
Share your referral link with a friend. When they register on Robet using that link and make their first deposit, you'll receive a referral bonus. The bonus amount and terms are listed on the promotions page. The more you refer, the more rewards you earn.
App & Technology FAQ
The Robet app is available on both Android and iOS. Below are answers to common questions about downloading, installing, and using the app.
Download the Robet app directly from the official Robet download page. Android users can download the APK file, and iOS users can download it from the App Store. Downloading from any third-party site is not safe.
To install the APK on Android, go to Settings → Security → Unknown Sources and enable it. Then open the downloaded APK file to begin installation. If it still won't install, make sure your device has enough storage and is running Android 5.0 or later.
Start by fully closing the app and reopening it. Check that your internet connection is working. Clear the app's cache. If the problem persists, uninstall the app and reinstall the latest version. If you're still having trouble, try logging in via a web browser or contact support.
The Robet app and website share the same account. The app offers push notifications, fingerprint login, and faster loading, while the website delivers a full experience on a larger screen. Both give you access to the same games, betting options, and payment methods.
More about Robet
Robet is one of Bangladesh's most popular online gaming and betting platforms. Our goal is to provide every member with a safe, transparent, and enjoyable gaming experience. Robet is always committed to responsible gaming above all else.
For any issue with Robet, our 24/7 Bangla support team is always ready. Get instant help via live chat.
Registering on our platform is completely free and takes just a few minutes. Robet uses SSL encryption on every transaction, so your personal information and funds are fully protected.
To promote responsible gaming, Robet provides deposit limits, self-exclusion, and the option to take a break. Robet is committed to ensuring that gaming remains a source of entertainment, not a problem.
For more details, visit our full Terms & Conditions and Privacy Policy pages. Or contact our support team directly — we're always here for you.